1. Fee paid for any service will not be refunded by Kaaiser Services (P) Ltd.

2. The Course material* will be delivered within 7 working days from the date of enrolment, subject to full payment realization.

*applicable for select packages only

3. As an enrolled student, you are liable to share the following with Kaaiser Services (P) Ltd.: registration details and a copy of the official score report/s of the actual test/s (IELTS®, TOEFL®, PTET®, ACT®) for which you have prepared with us, along with a copy of your admission results (applicable for those who have enrolled for our Admissions Consulting Services)

4. Testimonial(s) provided by you may be appropriately edited by Kaaiser Services (P) Ltd. for its marketing communication.

5. All disputes will be referred to arbitration of a sole arbitrator appointed by Kaaiser Services (P) Ltd. Arbitration will be conducted in accordance with the provisions of Indian Arbitration and Conciliation Act, 1996, and the rules framed thereunder as amended from time to time. Arbitral Proceedings will be conducted in English at New Delhi. Exclusive jurisdiction will be conferred on the courts at New Delhi.

For any other queries, please write to frontoffice@kaaiser.com